8:10AM: I arrive at work. I actually remember to park in the lot on the other side of the library. There is a service in the chapel today and the parking lot that we normally park in is closing at 2PM. I feel confident that the fact that I remembered bodes well for the rest of the day.
8:20AM: I am sitting at my desk starting to go through email, RSS feeds etc. Earlier this morning, I had read and email that one of the night circulation staff wrote about problems with the college and library web pages.
I investigate the web page issues. There is definitely something wrong with the college’s home page. Most of the links are pointing back to the home page itself. It looks like the site control was corrupted or something like that. The library home page is working fine. The issue is that no one can get there from the college home page. I email people to give them the direct URL for the library web site. One of the reference librarians calls to discuss because she has a 9:30AM instruction session across campus. I give her the lowdown.
I also call the web person to either report the issue or get more information. I leave a message. The person working last night did report the problem to the Help Desk, but I figure I should check on that as well. I can IT and talk to one of the techs. He will follow up to see if anyone is aware. Shortly thereafter, the web person calls me back and we discuss for a bit. She has to call the CMS vendor for troubleshooting.
There was a log file issue. The problem can’t be fixed until the site publishes again (that takes a LONG time). The web site is restored sometime before lunch.
9:45AM: Our interlibrary loan librarian calls to report a problem with her computer. I can connect fine. It looks like this may be another monitor issue. While we are on the phone, the everything returns to normal. Because she is getting a new computer soon, I decide to swap out her current monitor for her new one. I tell her I will check on her computer throughout the day. If the situation continues, I may have to get her new machine ready this week rather than next.
10:00AM: The IT manager of desktop support calls me to discuss new computers for Archives staff. The Archives is part of the library organization, and I do support them. I tell the manager that if IT will image the new computers, I will add the additional software, do the configuration and then deploy the computers. He will have the new computers sent over the library after they are imaged.
10:10AM: I start working with a new Zebra label printer that I want to use for spine label printing in our cataloging department. I have tried to get this working before, but ran into problems with print drivers and file formats on my Windows Vista computer. I am now running Windows 7 and am optimistic that I might have more luck.
I get the printer installed fine. I then need to install software to edit print templates that our library system can use. This project is one of those 1- step-forward-2-step-back types. It takes me quite a while to just be able to successfully print to the printer from my computer. I spend time looking for print templates that people have already used. This is a headache!
I finally get a new print template which works uploaded into our library system. I successfully printed a spine label. I do a bit of a victory dance before thinking about the fact that it isn’t formatted correctly. I spend more time trying to get the margins and the spacing correct. Eventually, I get it the way I want. Then, I realize that the ribbon is not going to cut it. I do some research and see that most libraries are using wax or resin ribbons. I put this on my list of things to buy.
It is almost lunch time. I still have some issues. I would really like the labels to print out sideways, but figure that I have had enough of this for today. I can deal with that issue another day.
12:40-1:40PM: I decide that I need my full lunch hour today. I take a book with me in order to forget about label printing (which makes me crazy sometimes).
1:45PM: When I return to my office, I see emails stating the my new employee’s account has been created. I talk to one of the women at the help desk to request that his letter be sent via campus mail to me, so that I can put it with a letter from me with his library-specific application passwords. I then create accounts for him in our library system, our ILL system and others. I add his name to our web pages and create the document with all of his account information.
2:05PM: I have a voice mail from my boss about a file he can’t open. I have him forward me the link. I call him back to tell him that I think it is the file. It appears to the a temp version of the document rather than the document. When I do open the file, it is all gobblygook.
2:10PM: I call the person in IT who does our library system backups. I generally swap out tapes with her on Wednesdays. However, my weekly IT meetings are now on Thursdays. So, I call her to say that I think I will switch the day to swap out the tapes to Thursday. It was much easier to walk across campus several times a week in the summer. Now that it is cold, I like to try and minimize the number of times that I have to go over to IT.
2:15PM: Back to working on accounts, etc for my new employee. I need to decide what I want to do for a new computer. I think that I will have him configure his own computer when he starts on Monday. I make sure that I mark one of the new computers for him.
3:00PM: I remember that I still have to type up the notes from yesterday’s meeting. I make myself do it now. When I finish, I email the document to all of the library department heads asking if they want to make any changes, etc.
3:40PM: I go through emails that I have gotten throughout the day that I saved for review later. None require responses. Mostly, the emails were from various listservs that appeared to have helpful information. I print out some documentation for a meeting tomorrow afternoon and review it. I go through my RSS feeds again
I check on the web sites for our digital asset management system. It crashed on Monday, but has been working fine since. I cross my fingers and throw some salt over my shoulder.
4:15PM: I head out for the day. I make a mental note that the library parking lot will be closed again tomorrow.